LoopCo Platform Promotion, Giveaway and Incentive Terms

Last updated: February 2026

These Promotion, Giveaway and Incentive Terms (“Promotion Terms”) apply to any prize draw, giveaway, discount, reward, incentive, or promotional campaign (each a “Promotion”) made available via the LoopCo platform (the “Platform”). 

These Promotion Terms apply in addition to the LoopCo Consumer Platform Terms and Conditions and Privacy Policy.

By participating in any Promotion, including by:

(a) scanning a LoopCo QR code;
(b) accessing a LoopCo campaign page;
(c) submitting your information via the Platform; or
(d) otherwise interacting with Platform functionality,

you confirm that:

(i) you have read and understood these Promotion Terms; and
(ii) you agree to be legally bound by them.

  • PROMOTION STRUCTURE AND ROLE OF LOOPCO

 

  1. The Platform is owned and operated by LoopCo Ltd, a company incorporated in England and Wales under company number 16978729 with its registered office at 219 Burton Road, Derby, England, DE23 6AE (“LoopCo”, “we”, “us”, or “our”). The Platform enables consumers to access and participate in Promotions.

 

  1. LoopCo administers Promotions via the Platform and facilitates consumer participation in Promotions, including by enabling users to access promotional codes, offers, incentives, prize draws, or other rewards made available in connection with marketing campaigns relating to third-party brand partners (“Brand Partners”)

 

  1. Promotions made available via the Platform may include, without limitation:

 

  1. prize draws, giveaways, rewards, or incentives administered by LoopCo via the Platform; and/or
  2. marketing campaigns relating to Brand Partners including where the Platform enables users to obtain promotional codes, offers, discounts, rewards, or other incentives.

 

  1. Promotions may involve:
  1. entry, participation, or reward fulfilment occurring entirely within the Platform; or 
  2. the Platform providing access to promotional codes, links, or offers which are redeemed directly with a Brand Partner, including on the Brand Partner’s own website, application, or system. 

 

  1. LoopCo operates the Platform as an independent technology provider and administers Promotions, but does not manufacture, supply, sell or fulfil Brand Partner products or services.

 

  1. LoopCo shall be the promoter of a Promotion only where expressly identified as such in the applicable Promotion Details. Where a Promotion relates to an offer, discount, or incentive provided by a Brand Partner, the relevant Brand Partner may be the promoter in respect of that element of the Promotion.

 

  1. LoopCo does not control and is not responsible for the operation of Brand Partner websites, or the availability, fulfilment, or redemption of Brand Partner offers. LoopCo’s role is limited to operating the Platform and making Promotions available. LoopCo does not control and is not responsible for the redemption, fulfilment, availability, or performance of any Brand Partner offer, nor for any transaction or interaction between you and a Brand Partner. LoopCo does not act as agent, partner, retailer, supplier, or joint promoter of Brand Partner products or services.

 

  1. Where a Promotion involves redemption of an offer, discount, or incentive with a Brand Partner, the Brand Partner is an independent organisation solely responsible for:

 

  1. the availability, fulfilment, or redemption of Brand Partner offers or incentives; 
  2. the operation, availability, or security of Brand Partner websites or systems; and
  3. the terms and availability of its products or services. 

 

In the event of any conflict between the Consumer Platform Terms and Promotion Terms, the Promotion Terms shall prevail solely in relation to the relevant Promotion.

  • PROMOTION DETAILS

 

  1. Each Promotion made available via the Platform will include specific details relating to that Promotion (the “Promotion Details”), which may include, without limitation:

 

  1. the nature and description of the Promotion;
  2. eligibility criteria;
  3. entry or participation requirements; 
  4. the duration of the Promotion; and 
  5. any prizes, rewards, incentives, promotional codes, or offers available. 

 

  1. The applicable Promotion Details will be made available to consumers via the Platform or the relevant campaign interface and form part of these Promotion Terms.

 

  1. Where a Promotion provides access to a promotional code, discount, reward, or other incentive that is redeemable with a Brand Partner, the Promotion Details may include a link or redirection to the Brand Partner’s website or systems to enable redemption.

 

  1. In such cases, the Promotion Details describe the availability of the Promotion via the Platform only. The redemption, fulfilment, availability, and ongoing validity of any Brand Partner offer, including any discount code or incentive, are determined solely by the relevant Brand Partner and may be subject to separate terms and conditions imposed by that Brand Partner.

 

  1. LoopCo does not control and is not responsible for:

 

(a) the content, availability, or operation of Brand Partner websites or systems;
(b) the redemption or fulfilment of Brand Partner offers, discounts, or incentives; or
(c) any changes to, suspension of, or withdrawal of such offers by the Brand Partner.

2.6. Consumers are responsible for reviewing and complying with any applicable Brand Partner terms and conditions when redeeming offers directly with a Brand Partner.

2.7. In the event of any inconsistency between these Promotion Terms and the applicable Promotion Details, the Promotion Details shall prevail solely in relation to that Promotion.

  • ELIGIBILITY

3.1. Participation in a Promotion is open only to individuals who:

(a) are at least 18 years old, unless a specific campaign Promotional Details expressly permits participation by younger individuals;
(b) are legally capable of entering into a binding contract under applicable law;
(c) are resident in the United Kingdom, unless a specific campaign expressly states otherwise; and

(d) satisfy any additional eligibility criteria specified in the Promotion Details. 

3.2. You agree to provide information that is accurate, complete, and not misleading when participating in a Promotion.

3.3. LoopCo reserves the right to verify your eligibility to use the Platform or participate in any campaign or Promotion, including verifying your age, identity, and residency, where reasonably necessary to:

(a) administer the Platform or Promotions;
(b) comply with applicable laws or regulatory requirements;
(c) prevent fraud, abuse, or misuse of the Platform; or

(d) protect the fairness and integrity of the Promotion.

3.4. LoopCo may withhold, suspend, or decline to award a prize or incentive if your identification is not verified in accordance with clause 3.3. 

3.5. Eligibility to participate in a Promotion via the Platform does not guarantee eligibility to redeem any offer, discount, or incentive with a Brand Partner, which remains subject to the Brand Partner’s own eligibility criteria, availability, and terms.

3.6. Promotions may involve incentives, discount codes, or offers that are redeemed directly with a Brand Partner. Where this applies, additional eligibility requirements may be imposed by the Brand Partner in relation to the redemption or use of its products, services, or offers. Such requirements are determined solely by the Brand Partner and may be subject to the Brand Partner’s own terms and conditions.

3.7. LoopCo is responsible only for administering eligibility requirements relating to participation in the Promotion via the Platform. Brand Partners are solely responsible for determining and administering eligibility requirements relating to the redemption, availability, and fulfilment of their offers, products, or services.

3.8. LoopCo shall not be responsible where a Brand Partner refuses to honour, fulfil, or accept any offer, discount code, or incentive on the basis that its own eligibility criteria have not been met.

  • ENTRY AND PARTICIPATION

4.1. Participation in a Promotion may require you to access the Platform, including by scanning a LoopCo QR code, following a link, submitting information, or completing such steps as are specified in the applicable Promotion Details.

4.2. Where a Promotion provides access to a discount code, offer, reward, or incentive relating to a Brand Partner, the Platform may enable you to obtain or view that offer and, where applicable, redirect you to the Brand Partner’s website, application, or other systems to redeem or use the offer.

4.3. Any redemption, use, or fulfilment of a Brand Partner offer, including any transaction you enter into with a Brand Partner, is solely between you and the relevant Brand Partner. 

4.4. LoopCo reserves the right to refuse, invalidate, or disqualify any participation in a Promotion where reasonably necessary to ensure compliance with these Promotion Terms, the applicable Promotion Details, or applicable law, or to protect the integrity and proper operation of the Platform or the Promotion.

4.5. Unless expressly stated otherwise in the applicable Promotion Details and permitted by applicable law, no purchase is necessary to participate in a Promotion. Participation in a Promotion is free, and any purchase will not increase the chances of receiving an Incentive or being selected as a winner.

4.6. LoopCo reserves the right to refuse participation in a Promotion after the stated closing date.

  • DISCOUNT CODES, OFFERS, AND BRAND PARTNER REDEMPTION

 

  1. Where a Promotion provides a discount code, promotional offer, incentive, or similar benefit relating to a Brand Partner (an “Offer”), the Platform may enable you to access or obtain that Offer for redemption directly with the relevant Brand Partner.

 

  1. Redemption of any Offer may occur on the Brand Partner’s own website, application, retail location, or other systems, and may be subject to the Brand Partner’s own terms and conditions, availability, eligibility requirements, and commercial policies.

 

  1. Where you choose to redeem an Offer with a Brand Partner, any contract or transaction will be between you and the Brand Partner directly. LoopCo is not a party to that contract and does not assume responsibility for the performance of the Brand Partner’s obligations.

 

  1. LoopCo may withdraw, modify, or restrict access to an Offer on the Platform where reasonably necessary, including where required by the Brand Partner, due to technical, operational, or legal reasons, or where the Offer is no longer available.
  • PRIZES AND INCENTIVES

 

  1. Promotions made available via the Platform may include prizes, rewards, incentives, promotional codes, discounts, vouchers, or other benefits (each an “Incentive”), as described in the applicable Promotion Details.

 

  1. Incentives may be:

 

  1. provided and fulfilled directly by LoopCo; or
  2. provided by a Brand Partner and redeemed or fulfilled directly by that Brand Partner, including where the Platform enables you to access a promotional code, link, or offer for use on the Brand Partner’s own website, application, or systems.

 

  1. Where applicable, Promotion Details may specify objective criteria or skill-based requirements which must be satisfied to qualify for an Incentive. 

 

  1. Where an Incentive is provided by a Brand Partner:

 

  1. the Brand Partner is solely responsible for the availability, redemption, and fulfilment of that Incentive;
  2. any contract relating to the Incentive shall be between you and the relevant Brand Partner; and
  3. the Incentive shall be subject to the Brand Partner’s own terms and conditions, policies, and availability.

 

  1. LoopCo does not guarantee that any Incentive provided by a Brand Partner will:

 

(a) be available at all times;

(b) remain valid for any minimum period;

(c) be accepted by the Brand Partner; or

(d) be capable of redemption without interruption or error.

6.6. LoopCo is not responsible for and shall not be liable for:

(a) the acts, omissions, products, services, or conduct of any Brand Partner;
(b) any failure or refusal by a Brand Partner to honour an Incentive; or
(c) the operation, availability, or functionality of any Brand Partner website, application, or systems.

6.7. Unless expressly stated otherwise in the applicable Promotion Details, Incentives:

(a) are non-transferable;
(b) cannot be exchanged or resold; and
(c) have no cash alternative.

6.8. LoopCo will use reasonable efforts to ensure that any Incentive provided directly by LoopCo is fulfilled within a reasonable period after eligibility has been confirmed.

 6.9. LoopCo reserves the right, acting reasonably, to substitute any Incentive provided directly by LoopCo with an alternative of equal or greater value where reasonably necessary due to circumstances outside LoopCo’s reasonable control.

  • WINNER SELECTION AND NOTIFICATION
    1. LoopCo will administer Promotions in a fair, transparent, and unbiased manner.

 

  1. Where a Promotion involves the selection of winners, recipients of prizes, or eligibility for rewards or incentives, the selection mechanism shall be as specified in the applicable Promotion Details. 

 

  1. Where winners are selected by LoopCo, selection shall be conducted using a fair, impartial, and verifiable process, which may include random selection or the application of objective criteria, as described in the Promotion Details.

 

  1. LoopCo shall notify selected winners or eligible participants using the contact details provided via the Platform. It is the participant’s responsibility to ensure that their contact details are accurate and remain valid.

 

  1. If a selected winner or eligible participant:

 

  1. cannot be contacted using the contact details provided;
  2. fails to respond within the timeframe specified in the Promotion Details or, if none is specified, within a reasonable period; or
  3. is subsequently found to be ineligible or in breach of the Platform Terms & Conditions or these Promotion Terms,

LoopCo reserves the right, acting reasonably, to withdraw the prize, reward, or incentive and select an alternative eligible participant. 

 

  1. LoopCo shall have no responsibility or liability for:

 

(a) a Brand Partner’s refusal or inability to honour a discount code, offer, or incentive;

(b) errors, technical failures, or interruptions affecting a Brand Partner’s website, application, or systems; or

(c) any contractual relationship formed between a participant and a Brand Partner arising from the redemption or attempted redemption of an offer or incentive.

7.7. LoopCo’s obligations under this clause are limited to administering winner selection and notification via the Platform. LoopCo does not act as a supplier, retailer, or provider of Brand Partner products, services, or incentives, and any such products, services, or incentives are provided solely by the relevant Brand Partner.

7.8. Where LoopCo is the promoter of a prize draw, you may request confirmation of the winner’s first name and general location (for example, city or county) by contacting LoopCo within 30 days of the Promotion closing date, unless the winner has objected or applicable law prevents disclosure.

  • FRAUD. MISUSE, AND DISQUALIFICATION

 

  1. LoopCo may, acting reasonably, refuse, suspend, or disqualify any participation in a Promotion, or refuse to issue or honour any prize, reward, discount, or incentive, where it reasonably believes that:
  1. a participant has breached these Promotion Terms, the Consumer Platform Terms, or any applicable Promotion Details;
  2. a  participant has engaged in fraudulent, misleading, abusive, or improper conduct, including the use of false information, multiple identities, automated methods, or any attempt to manipulate or circumvent the intended operation of a Promotion;
  3. a discount code, promotional code, or incentive has been obtained, used, or shared in breach of these Promotion Terms or the applicable Promotion Details; or
  4. participation, entry, or redemption would otherwise be unlawful or inconsistent with the fair and proper administration of the Promotion.

 

  1. Where a Promotion involves a discount code, offer, or incentive redeemable with a Brand Partner, LoopCo may invalidate or withdraw the code or offer where it reasonably suspects fraud, misuse, or breach of these Promotion Terms. Brand Partners may also refuse to honour such codes or offers in accordance with their own terms and conditions. LoopCo shall not be responsible for any decision by a Brand Partner to refuse or invalidate a code or offer, provided that LoopCo has administered the Promotion with reasonable care and skill.

 

  1. LoopCo may take such reasonable steps as it considers necessary to protect the integrity, security, and lawful operation of the Platform and Promotions, including restricting access to Promotions, removing access to promotional codes, or suspending access to relevant Platform functionality.

 

  1. LoopCo’s rights under this clause 8 are in addition to any other rights or remedies available to LoopCo under the Platform Terms & Conditions or applicable law, and shall be exercised in a fair, reasonable, and proportionate manner.
  • PROMOTION MODIFICATION OR WITHDRAWAL
    1. LoopCo reserves the right to modify, suspend, or withdraw any Promotion, in whole or in part, where reasonably necessary, including where:

 

(a) required to comply with applicable law, regulation, or regulatory guidance;
(b) necessary to protect the integrity, security, or proper operation of the Platform or the Promotion;
(c) technical, operational, or commercial circumstances arise which affect the feasibility or proper conduct of the Promotion; or
(d) circumstances arise outside LoopCo’s reasonable control.

9.2. Where reasonably practicable, LoopCo will seek to notify users of any material modification, suspension, or withdrawal of a Promotion via the Platform.

9.3. Where a Promotion involves the provision of a discount code, offer, reward, or incentive to be redeemed directly with a Brand Partner, LoopCo may modify, suspend, or withdraw access to such Promotion via the Platform. However, the availability, honouring, redemption, and fulfilment of any such offer or incentive remains the sole responsibility of the relevant Brand Partner.

9.4. LoopCo does not guarantee the continued availability of any Promotion, discount code, offer, or incentive, particularly where such Promotion or incentive is provided by or redeemed with a Brand Partner. Brand Partners may modify, suspend, or withdraw their offers independently of LoopCo, and LoopCo shall not be responsible for any such actions.

9.5. LoopCo shall not be liable for any loss, disappointment, or inconvenience arising from the modification, suspension, or withdrawal of a Promotion, except where such liability cannot be excluded under applicable law.

9.6. LoopCo shall not be responsible for:

(a)  failure to perform obligations due to events outside its reasonable control.

(b) entries not successfully received due to technical failures outside its reasonable control.

  1. DATA PROTECTION 

10.1. LoopCo will process personal data collected in connection with Promotions in accordance with applicable data protection laws, including the UK General Data Protection Regulation and the Data Protection Act 2018, and as described in the LoopCo Privacy Policy.

10.2. Personal data will be retained only for as long as necessary to administer the Promotion and comply with applicable legal obligations.

10.3. Where a Promotion involves a Brand Partner and you choose to redeem an offer, discount, incentive, or promotion with that Brand Partner, including by clicking a link, using a promotional code, or otherwise interacting with the Brand Partner’s website, application, or systems, any personal data you provide directly to the Brand Partner will be processed by that Brand Partner as an independent controller in accordance with its own privacy policy and terms.

10.4. LoopCo does not control and is not responsible for the processing of personal data by Brand Partners where such processing occurs outside the Platform, including on Brand Partner websites, applications, or systems.

10.5. Where you have provided valid consent via the Platform, LoopCo may share your personal data with relevant Brand Partners for the purposes specified at the point of collection. Brand Partners will process such personal data as independent controllers and are responsible for their own compliance with applicable data protection laws.

10.6. LoopCo does not sell personal data to Brand Partners. Any sharing of personal data with Brand Partners will occur only where permitted by applicable law and in accordance with the LoopCo Privacy Policy.

  1. LIABILITY

11.1. Nothing in these Promotion Terms excludes or limits LoopCo’s liability for death or personal injury caused by its negligence, fraud or fraudulent misrepresentation, or any other liability which cannot lawfully be excluded or limited under applicable law.

11.2. LoopCo operates the Platform as a technology and promotional administration service. LoopCo does not manufacture, sell, supply, or fulfil any products or services offered by Brand Partners, and does not operate or control Brand Partner websites, systems, or redemption mechanisms.

11.3. To the fullest extent permitted by law, LoopCo shall not be liable for:

(a) the acts, omissions, or conduct of any Brand Partner;
(b) the refusal, failure, or inability of a Brand Partner to honour any offer, discount code, or incentive;
(c) the availability, quality, safety, legality, or fitness for purpose of any Brand Partner products or services;
(d) the operation, availability, or security of any Brand Partner website, application, or systems; or
(e) any loss arising from your use of, or inability to use, any offer, discount, or incentive provided by a Brand Partner.

11.4. Subject to clause 11.1, LoopCo shall not be liable for any loss of profit, loss of opportunity, loss of goodwill, or any indirect or consequential loss arising out of or in connection with any Promotion.

11.5. Nothing in these Promotion Terms excludes or limits any liability that cannot be excluded or limited under applicable law. 

  1. GENERAL

12.1.  LoopCo may update these Promotion Terms from time to time where reasonably necessary to reflect changes in Promotions, applicable law, or Platform functionality. Updated Promotion Terms will be published on the Platform and will apply to Promotions accessed after the date of publication.

12.2. If any provision of these Promotion Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

12.3. These Promotion Terms are governed by the laws of England and Wales, and you may bring legal proceedings in the courts of England and Wales or, if you reside elsewhere in the United Kingdom, in the courts of your place of residence.

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